We sincerely appreciate your ongoing support as we continue responding to PowerSchool’s recent cybersecurity incident. PowerSchool has begun notifying affected individuals and has made resources available for credit monitoring and identity protection.

To learn more about the incident and access these free services, please visit PowerSchool’s official notice:
https://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/

We strongly encourage all current and former students, parents, and staff to take advantage of these protective measures. While PowerSchool has stated they are confident the stolen data has been deleted and will not be shared publicly, it is always in everyone’s best interest to utilize the available safeguards.

For assistance or questions regarding these services, PowerSchool has partnered with Experian to provide support. You can contact Experian’s dedicated call center at 833-918-9464, available Monday through Friday, 8:00 a.m. to 8:00 p.m. Central Time. Please be prepared to provide the engagement number B138812 when you call. 

 

The Grandview Heights Schools Technology Plan provides a roadmap for integrating technology into learning, operations, and infrastructure. It ensures students, educators, and staff have access to the tools, training, and resources needed for a secure and effective digital environment.

 

Key Focus Areas

• Equitable Access & 1:1 Devices – Every student receives a device for learning anytime, anywhere.
• AI & Digital Literacy – Teaching AI concepts and digital citizenship to prepare students for the future.
• Cybersecurity & Data Privacy – Partnering with state and national organizations to protect student and staff data.
• Professional Development – Training educators to effectively integrate technology into instruction.
• Infrastructure & Support – Maintaining secure and scalable technology systems for learning and operations.

 

Grandview Heights Schools provides equitable access to technology through our 1:1 Device Program, ensuring every student has the tools needed for engaging, flexible, and future-ready learning.

 

Overview

• Grades K-1: iPads support early learning with an intuitive interface.
• Grades 2-12: Chromebooks enable collaboration, research, and digital content creation.
• Device Refresh Cycle: A sustainable replacement plan ensures students have up-to-date devices. New Chromebooks are distributed in grades 1, 4, 7, and 10.  Students keep and their assigned device for three-years.

Grandview Heights Schools integrates AI thoughtfully to enhance learning while ensuring ethical and responsible use. AI is a tool to support, not replace, human decision-making.

 

Key AI Principles

• Human-Powered Decision-Making: AI provides insights, but students and staff make the final decisions.
• Personalized and Engaging Learning: AI tools adapt to student needs, offering real-time feedback and support.
• AI Literacy and Ethical Use: Students and staff learn AI’s strengths, limitations, and potential biases.
• Academic Integrity and Transparency: AI should enhance learning, not replace student work, with proper citation of AI-generated content.

 

Responsible AI Use

• AI tools comply with student data privacy policies.
• Unapproved digital tools that collect personal data are prohibited.

 

This framework ensures AI is used responsibly to support students and educators while maintaining integrity and transparency in learning.

Grandview Heights Schools teaches students how to navigate the digital world responsibly, safely, and ethically. Digital citizenship ensures students engage with technology in a way that is safe, respectful, and effective.

 

Key Areas of Digital Citizenship

• Online Safety & Privacy: Protecting personal information and maintaining security.
• Ethical Digital Behavior: Using technology responsibly and legally.
• Cybersecurity Awareness: Recognizing online threats like scams and cyberbullying.
• Media & Information Literacy: Evaluating online content for accuracy and bias.

 

Cybersecurity and Safe Technology Use

 

To protect students and staff, the district follows strict data privacy policies and monitors internet access on district devices. Students learn about responsible social media use and the long-term impact of their digital footprint.

 

We partner with organizations like the Student Data Privacy Consortium to ensure compliance with data privacy standards.

 

How We Teach Digital Citizenship

• Digital literacy and online safety lessons are built into classroom instruction.
• Staff receive ongoing training on cybersecurity and best practices.
• Families have access to guides and workshops on supporting safe technology use at home.

 

By promoting responsible digital citizenship, we prepare students to use technology safely and ethically in school and beyond.

 

Check out our "Digital Resources & Directions for Parents"

Grandview Heights Schools provides technology support for students, staff, and families. Whether you need help with a district-issued device, software, or network connectivity, our Technology Support Team is here to assist.

 

Getting Technology Support

•Help Desk: Staff can submit a support ticket for device issues, software troubleshooting, or general IT assistance.

•Walk-In Support: Students and staff can visit the Tech Resource Office for in-person troubleshooting.

 

Loaner Chromebook Process

1. Report the Issue: Students should show the problem to their teacher.
2. Teacher Approval: If the issue prevents normal use (e.g., no power, broken screen), the teacher sends the student to the media center.
3. Media Center Check-Out: The media specialist verifies the issue, provides a loaner, and submits a support ticket at help.ghschools.org.

 

Repaired Chromebook Return Process

1. Tech Support Pickup: The reported device is collected for repair.
2. Evaluation & Repair: The device is either fixed or sent out for service.
3. Return to Media Center: The repaired device is sent back.
4. Student Swap: The media center notifies the student to return the loaner and pick up the repaired Chromebook.

 

If a loaner has the same issue as the original device, the problem may be linked to account settings, apps, or extensions rather than hardware. The Technology Department will work with the student to identify and resolve the issue as quickly as possible.

This Notice serves as the Grandview Heights School’s annual technology privacy notice consistent with Ohio Revised Code Sections 3319.325 - .327. 

General Monitoring of School-Issued Devices 

Please be aware that the Grandview Heights Schools, either directly or through a technology provider, is electing to generally monitor all school-issued devices (as that term is defined by R.C.  3319.325). The monitoring will include the following features: location tracking and student interactions with school-issued devices (e.g., keystrokes and web-browsing  activity). The District generally monitors these features for the noncommercial education  purpose of instruction, technical support, and/or exam proctoring. Additionally, these features are generally monitored as a necessary precaution for preventing and/or responding to threats to life or safety.